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Telehealth answers
Straight answers to the questions Australians ask about seeing a GP online — bulk billing, costs, medical certificates and referrals. Written in plain English and clinically reviewed.
Is telehealth bulk billed in Australia?
How bulk billing works for online GP consultations, who qualifies, and what you pay if you are not eligible.
Read the answerAre online medical certificates valid in Australia?
Why telehealth certificates are legally valid, what they can cover, and when a GP may decline to issue one.
Read the answerCan you get a bulk billed medical certificate online?
Why certificates at Clinic Online cost $0 for most Medicare card holders, and how that compares with paid certificate websites.
Read the answerHow much does an online doctor cost in Australia?
What Australian online doctors charge, the three pricing models to compare, and what you pay at Clinic Online.
Read the answerAre online referrals bulk billed?
Pathology, radiology and specialist referrals cost $0 for most Medicare card holders — and what labs, clinics and specialists charge after that.
Read the answerCan a telehealth GP order blood tests and scans?
How online pathology and imaging referrals work, and where in Australia you can use them.
Read the answer