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Can I get a bulk billed prescription online in Australia?

Yes — but only from a provider that bulk bills the consultation, and most online script services in Australia do not. Form-based script apps generally charge a private fee for every script, and several telehealth clinics bulk bill only after hours or for limited patient groups. At Clinic Online the e-script is issued inside a real GP video consultation that is bulk billed for most Australians with a valid Medicare card, so the consultation and the script cost $0 out of pocket. Eligibility is checked automatically when you request a consult, and you'll know before the consult whether you're bulk billed. If you're not eligible, one flat $45 covers the consult and the e-script. Bulk billing covers the doctor; you still pay the pharmacy's usual PBS co-payment for the medicine itself.

What a bulk billed prescription actually means

A prescription is never bulk billed on its own — the consultation that produces it is. When a GP bulk bills, the doctor bills Medicare directly for the full cost of the consultation and you pay nothing for the appointment. The e-script the GP issues during that consultation is simply part of it, so there is no separate script fee.

The medicine is a different transaction. When you present the e-script at the pharmacy you pay the usual PBS co-payment for a listed medicine, which is lower with a concession card and counts toward the PBS Safety Net, or the pharmacy's price for a medicine that is not on the PBS. Bulk billing does not change what the pharmacy charges.

Who is bulk billed at Clinic Online

Most Australians with a valid Medicare card qualify for a bulk billed consultation at Clinic Online. Eligibility is checked automatically when you request a consult, and you'll know before the consult whether you're bulk billed — there is no surprise at the end.

If you are not eligible, one flat $45 covers a consult of up to 10 minutes and any e-script the GP issues, or $59 for a longer consult, with no subscription.

How this compares with form-based script services

Many online script services work from a questionnaire: you select a medicine from a menu, a clinician reviews the form later, and you pay a private fee for each script. Medicare does not bulk bill that model, and most of those services offer a narrow list of medicines with no repeats.

Clinic Online works the way a GP visit works. You speak with an AHPRA-registered Australian GP by video, the GP assesses you and prescribes where it is safe and appropriate, and the e-script arrives on your phone within minutes. Because it is a genuine consultation, it can be bulk billed, and the GP can prescribe across most of the PBS formulary rather than a fixed menu.

What can and cannot be prescribed online

A telehealth GP can prescribe most everyday medicines where it is clinically appropriate for you.

  • Repeats of stable, long-term medicines such as blood pressure, cholesterol, asthma and thyroid treatments
  • Short courses for straightforward conditions, including antibiotics where guidelines support them
  • Contraception, acne and skin treatments, and hair loss treatments
  • Mental health medicines and erectile dysfunction treatment where appropriate after assessment

Schedule 8 and Schedule 4D medicines — opioid pain relief, stimulants and benzodiazepines — are not prescribed through Clinic Online; they need an in-person assessment. A condition that has never been diagnosed may also need examination or tests before a medicine can safely be started, and your GP will tell you if that applies to you.

How to get a bulk billed script online today

Request a consult at Clinic Online between 7am and midnight, any day of the year. Eligibility is checked automatically, and you'll know before the consult whether you're bulk billed. You then speak with an AHPRA-registered Australian GP by video, usually within minutes, and if a prescription is appropriate the e-script token is sent to your phone by SMS straight after the consult.

Show the token at any pharmacy in Australia — large chains, independents, regional and remote pharmacies all dispense e-scripts — or upload it to a pharmacy delivery service if you prefer.

Frequently Asked Questions

Does bulk billing cover the cost of the medicine?

No. Bulk billing covers the GP consultation, so the consultation and the e-script cost $0 out of pocket. The pharmacy still charges the usual PBS co-payment for a listed medicine, or its own price for a medicine that is not on the PBS.

Are repeat prescriptions bulk billed online?

Yes. A repeat script is issued within the same kind of GP consultation, which is bulk billed for most Australians with a valid Medicare card. The GP reviews your history and any recent results before renewing, and may include up to two repeats where appropriate.

Do I need to have seen a Clinic Online GP before to be bulk billed?

No. You do not need an existing relationship with the doctor. Eligibility is checked automatically when you request a consult, and you'll know before the consult whether you're bulk billed.

Can I get a bulk billed script late at night?

Clinic Online GPs are available from 7am to midnight every day, and the same eligibility rule applies in the evening. Urgent care consultations after 11pm are bulk billed for every Medicare card holder.

Which medicines cannot be prescribed online?

Schedule 8 and Schedule 4D medicines — opioid pain relief, stimulants and benzodiazepines — are not prescribed by telehealth at Clinic Online. Your GP may also ask for an in-person review, a blood test or a specialist letter before starting or renewing some medicines.

Last clinically reviewed: by Dr Bani Kaur, MBBS, DCH, FRACGP (AHPRA MED0001787297).

The information on this page is general in nature and is not a substitute for individual medical advice, diagnosis or treatment. Whether a prescription, medical certificate, referral or test is clinically appropriate for you is a decision your consulting GP will make during your telehealth appointment. If you think you may be experiencing a medical emergency, call 000 or go to your nearest emergency department immediately.