"Dr Bani is very thorough and she will take her time to understand your concerns. She is our family’s GP and we have built a good relationship based on trust. The app is also very easy to use and intuitive. Highly recommend"
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Online Doctor Pricing in Australia — Simple and Transparent
One flat price per consult — prescriptions, certificates and referrals issued during your consult are included. No subscriptions, no booking fees, no after-hours surcharges, no hidden costs. You only pay when you actually speak with an AHPRA-registered Australian GP.
Up to 10 minutes
AUD$45
Most straightforward GP consultations — prescriptions, medical certificates, single-issue advice and referrals.
- Live video or phone consultation with an Australian GP
- Prescriptions, certificates and referrals at the consulting GP's discretion
- Secure, private and confidential
Beyond 10 minutes
AUD$59
Longer, more complex consultations — mental health reviews, multiple issues, chronic condition management or in-depth investigations.
- Everything in the shorter consult, plus more consulting time
- Time for multi-issue or complex clinical discussion
- Ongoing follow-up arranged where clinically appropriate
Medicare: Medicare rebates may apply for eligible consultations — availability depends on your individual circumstances and current Commonwealth telehealth rules. Your GP will let you know during the consultation whether your consult is rebate-eligible.
No subscriptions. No form-based medicine. You only ever pay for the consultation you have — there's nothing to cancel and nothing recurring.
Online Doctor Pricing — Clinic Online vs In-Person GP vs Form-Based Telehealth
A practical, honest comparison of what Australians typically pay for a real GP consultation today.
| What matters | Clinic Online | In-person GP | Form-based telehealth |
|---|---|---|---|
| Price up to 10 minutes (most consults) | AUD $45 — flat | AUD $120–180 with a typical $40–60 gap after Medicare rebate | From AUD $25 to $90 — but you fill in a form, not a real consultation |
| Price beyond 10 minutes | AUD $59 — flat | AUD $120–180+ with a $50–100 gap after Medicare rebate | Tiered, often with extra fees for certificates of multiple days |
| Subscription or membership fee | None | None | Sometimes — recurring monthly billing |
| Documents included in the consult fee | Prescriptions, medical certificates, specialist, pathology and radiology referrals | Same — usually included | Often charged per-document; certificates priced by number of days |
| After-hours, evening and weekend pricing | Same flat price — no surcharge | After-hours and urgent-care surcharges common | After-hours and urgent-care surcharges common |
| Medicare rebate | May apply for eligible consultations — your GP confirms during the consult | Usually applies — clinic dependent. Average gap fee is AUD $55 | Rarely applies |
| You only pay if you actually see a doctor | Yes — no charge if you exit the queue before connecting | Yes | No — questionnaire fee usually charged regardless |
Comparison reflects typical patient experience — actual times, fees and availability vary by clinic, location and clinical circumstances.
Specialist Consultation Fees
Specialist consultation fees vary by specialty and consultation duration. For a referral to a specialist, your Clinic Online GP can issue one during a standard consultation at no extra cost — you then pay the specialist's own fee directly when you book the specialist appointment.
Pricing — Frequently Asked Questions
What patients ask most about how Clinic Online's flat-fee telehealth pricing actually works.
How much does an online doctor consultation cost in Australia at Clinic Online?
Clinic Online has two flat rates: AUD $45 for a consultation up to 10 minutes (which covers about 95% of consults — prescriptions, medical certificates, single-issue advice and referrals) and AUD $59 for a consultation that runs beyond 10 minutes (longer mental health reviews, multiple issues or chronic condition management). There are no booking fees, no subscriptions and no surcharges for evenings, weekends or public holidays.
Are there any hidden fees, booking fees or subscriptions?
No. The price you see is the price you pay. There is no booking fee, no membership, no subscription, no per-document fee, and no surcharge for after-hours, weekends or public holidays. Prescriptions, medical certificates and specialist, pathology and radiology referrals issued during your consult are all included in the consultation fee.
Can I get a Medicare rebate for my online consultation?
Medicare rebates for telehealth GP consultations depend on your individual circumstances and current Commonwealth telehealth rules — including whether you have an existing relationship with a GP or practice. Your Clinic Online GP will let you know during the consultation whether a rebate applies and, where eligible, will process the paperwork so the rebate flows back to your nominated bank account. If you're unsure beforehand, ask the GP early in the consult.
When does the $45 price apply versus the $59 price?
The $45 rate applies to consultations up to 10 minutes — about 95% of all Clinic Online consultations fall into this band. The $59 rate applies once a consultation runs beyond 10 minutes — typical examples are detailed mental health reviews, multi-issue consultations, or complex chronic-condition management. Your GP will tell you clearly when the time band is approaching so you can decide together whether to keep going.
What payment methods do you accept?
We accept Visa, Mastercard and American Express. All payments are processed securely through eWAY, an Australian PCI-DSS-compliant payment gateway. You will only be charged once your consultation begins — if you exit the queue before connecting with a GP, no charge is made.
Do prices change for evenings, weekends or public holidays?
No. The same flat pricing applies 7 days a week, including evenings, weekends and public holidays during our standard operating hours of 7am–10pm AEST. There are no after-hours surcharges, holiday surcharges or weekend levies.
Google Reviews
What Our Patients Say
Verified Google reviews from Australians who have used Clinic Online.
"Pretty impressive, saw a Doc online in 5mins. Got my scripts SMS’d to my phone before the consult even finished."
"Thorough and at the same time efficient!"
Explore Our Telehealth Services
The same flat pricing applies to every telehealth service we offer — from a quick e-script to a longer mental health consultation.
All payments are processed securely through eWAY, an Australian PCI-DSS-compliant payment gateway. We accept Visa, Mastercard and American Express.