"Dr Bani is very thorough and she will take her time to understand your concerns. She is our family’s GP and we have built a good relationship based on trust. The app is also very easy to use and intuitive. Highly recommend"
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Online GP Consultation — See a Doctor Now
When you're unwell, you need a real doctor — not a form, not a chatbot, and not a 3-day wait.
At Clinic Online, you can speak to a qualified, AHPRA-registered Australian GP via secure video or phone — often within 5 minutes. No pre-booking. No waiting rooms. Just real medical care, when you need it.
Request a Consult Now — See a GP in Minutes
An online GP consultation at Clinic Online is a live video or phone appointment with an AHPRA-registered Australian GP — usually connected within 5 minutes — where you can discuss symptoms and receive prescriptions, medical certificates and referrals in a single session.
Every consultation is a real clinical conversation with a qualified Australian doctor — not a chatbot, a questionnaire, or a one-size-fits-all script. You describe what's happening in your own words, your GP asks clarifying questions, and together you agree on a sensible plan. There's no pre-booking, no waiting room, and no subscription.
Our doctors consult with patients across Australia, seven days a week, in complete privacy. Whether you're at home with a bug, stuck at work with a sore throat, travelling interstate, or caring for a family member, you can see a GP from wherever you have a phone signal.
What Our Online GPs Can Help With
Clinic Online consultations cover most of what you'd normally visit a GP for — everyday illnesses, prescription reviews, mental health support, sexual and reproductive health, and investigation or specialist referrals. Below are the most common reasons Australians book a consult with us.
Cold & flu, UTI, other infections and general illness
Skin conditions (acne, rashes, eczema)
Women's and men's health
Mental health concerns (anxiety, depression, stress)
Sexual health and STI advice
Medication reviews and prescription renewals
Chronic condition management and follow-up
General health advice and investigation referrals
Acute conditions & Medical certificates
What You Can Receive in a Single Online GP Consultation
Everything below is issued electronically during or immediately after your consult — no chasing paperwork, no second appointment, no posting anything.
Electronic prescriptions (e-scripts)
Medical certificates for work or study
Specialist referrals
Pathology referrals (blood tests, swabs, STI tests, urine tests)
Radiology referrals (X-ray, ultrasound, CT, MRI)
How an Online GP Consultation Works
Four simple steps. Most patients go from opening the site to speaking with a doctor in well under 10 minutes.
1
Click 'Request a Consult'
2
Connect with the next available Australian GP
3
Speak via secure video or phone
4
Receive prescriptions, certificates or referrals electronically
Why Australians Choose Clinic Online
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100% Australian-based, AHPRA-registered GPs
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On-demand access — often within 5 minutes
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Secure video or phone consultations
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Prescriptions, referrals & certificates issued same consultation
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Private, confidential and Medicare-compatible
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No automated questionnaires — real doctors, real conversations
Online GP Consultation Pricing — Simple and Transparent
One flat price per consult. On-demand access to an AHPRA-registered Australian GP — no subscriptions, no form-based medicine, and no hidden fees. You only pay when you actually speak with a doctor.
Up to 10 minutes
AUD$45
Most straightforward GP consultations — prescriptions, medical certificates, single-issue advice and referrals.
- Live video or phone consultation with an Australian GP
- Prescriptions, certificates and referrals at the consulting GP's discretion
- Secure, private and confidential
Beyond 10 minutes
AUD$59
Longer, more complex consultations — mental health reviews, multiple issues, chronic condition management or in-depth investigations.
- Everything in the shorter consult, plus more consulting time
- Time for multi-issue or complex clinical discussion
- Ongoing follow-up arranged where clinically appropriate
Medicare: Medicare rebates may apply for eligible consultations — availability depends on your individual circumstances and current Commonwealth telehealth rules. Your GP will let you know during the consultation whether your consult is rebate-eligible.
No subscriptions. No form-based medicine. You only ever pay for the consultation you have — there's nothing to cancel and nothing recurring.
Who an Online GP Consultation Is Right For
Telehealth is brilliant for most everyday medical concerns — but it isn't right for every situation. Being upfront about that is how we keep you safe.
An online consultation is a good fit if…
- You have a non-urgent medical concern you would normally take to a GP
- You need a prescription, repeat, medical certificate, or specialist, pathology or radiology referral
- You are currently in Australia (telehealth consultations are for Australian residents and visitors physically located in Australia)
- You are comfortable using a smartphone, tablet or computer with a camera and microphone
- You can describe your symptoms clearly and answer your GP's questions
Please see someone in person if…
- You are experiencing chest pain, difficulty breathing, stroke-like symptoms, severe bleeding or any other emergency — call 000 or go to your nearest emergency department
- You need a clinical assessment that can only be done in person, such as a detailed physical examination, wound care, an ECG, a procedure, or vaccination
- You require Schedule 8 or Schedule 4D drug prescriptions (for example opioid pain medication, stimulants, benzodiazepines, etc.). These require an in-person assessment and are not issued via Clinic Online
If you think you may be experiencing a medical emergency — severe chest pain, trouble breathing, stroke-like symptoms, serious bleeding, or any other life-threatening concern — call 000 immediately or go to your nearest emergency department.
Online GP vs In-Person GP vs Form-Based Telehealth
A practical, honest comparison of the three most common ways to see a doctor in Australia. There's no single right answer — it depends on what you need.
| What matters | Clinic Online | In-person GP | Form-based telehealth |
|---|---|---|---|
| Typical wait to see a doctor | Often within 5 minutes, 7 days a week | 1 to 10 days for a standard appointment | 1 - 12 hours — but no doctor conversation in a lot of cases |
| Real conversation with an Australian GP | Yes — live video or phone with an AHPRA-registered GP | Yes | No — you fill in an online questionnaire |
| Prescriptions (e-scripts) | Issued where clinically appropriate, sent to your phone instantly | Issued where clinically appropriate | Usually limited to one pre-approved medication |
| Medical certificates for work or study | Same consultation, emailed to you as a PDF. Up to 3 days certificates | Same visit | Tiered pricing - depending on the number of days you need |
| Specialist, pathology and radiology referrals | Issued where clinically appropriate | Issued where clinically appropriate | Issued where clinically appropriate |
| Medicare rebate | May apply for eligible consultations — check with your GP | GP & Clinic dependant | Rarely applies |
| After-hours availability | Yes — see After-Hours Telehealth | Rare; usually urgent care clinics only | Sometimes (form-only, doctor rarely on call) |
| Price (per consultation) | $45 up to 10 minutes (95% of consults); $59 beyond 10 minutes | Varies — average medicare gap fee $55 | From ~$50 to $90, but limited care and no on-demand real consult |
Comparison reflects typical patient experience — actual times, fees and availability vary by clinic, location and clinical circumstances.
Online GP Consultation — Frequently Asked Questions
The questions our patients ask most about seeing a doctor online in Australia.
How fast can I see an online GP with Clinic Online?
Most patients connect with a consulting GP within a few minutes of requesting a consultation. During very busy periods — for example winter cold and flu season or late evenings — short waits can occur, but you will always be given a realistic estimate before you join the queue.
Are Clinic Online's doctors real Australian GPs?
Yes. Every GP who consults through Clinic Online is a qualified, AHPRA-registered Australian medical practitioner. You can verify any GP's current registration at any time through the public AHPRA register at ahpra.gov.au.
Can an online GP prescribe antibiotics?
Antibiotics can be prescribed during an online GP consultation where they are clinically appropriate — for example a clear urinary tract infection in an otherwise well adult. Your GP will follow Australian antibiotic stewardship guidelines, which means antibiotics are not given for viral illnesses such as most colds or flus, where they do not help and can cause harm.
Can I get a Medicare rebate for an online GP consultation?
Medicare rebates for telehealth GP consultations depend on your individual circumstances and the current Commonwealth telehealth rules. Your Clinic Online GP will let you know during your consultation whether a rebate applies to you and, where eligible, will process the paperwork so the rebate flows back to your nominated bank account.
Can I get a medical certificate, prescription, and referral in the same consultation?
Yes — where each is clinically appropriate. A single Clinic Online consultation can include any combination of a medical certificate, one or more e-prescriptions, a specialist referral, and pathology or radiology referrals. Everything is sent to you electronically during or immediately after the consult.
Is my online GP consultation secure and confidential?
All consultations take place over an encrypted video or phone connection. Your clinical notes are stored in a secure, Australian-hosted medical records system and are only accessible to clinicians directly involved in your care. Clinic Online complies with the Privacy Act 1988 (Cth), the Australian Privacy Principles, and the My Health Record Act where applicable.
What happens if I need a physical examination or in-person care?
If your consulting GP decides your concern requires a hands-on examination, a procedure, or urgent imaging, they will tell you clearly during your consultation and help you plan next steps — typically a visit to your local GP or an emergency department. Telehealth is not a replacement for in-person care where that is what your condition needs.
Do I need to book an appointment in advance?
No booking is required. Clinic Online operates on an on-demand basis, so you can request a consultation whenever you need one, and the next available Australian GP will connect with you. If you'd prefer a specific time, you can still request a consult when it suits and join the live queue then.
Google Reviews
What Our Patients Say About Their Online GP Consultation
Real, verified reviews from Australians who have used Clinic Online for a telehealth GP consultation.
"Pretty impressive, saw a Doc online in 5mins. Got my scripts SMS’d to my phone before the consult even finished."
"Thorough and at the same time efficient!"
Related Telehealth Services
A consult with a Clinic Online GP is the gateway to our full online service range. Explore the individual services below, or simply request a consult — your GP can issue any of these during your appointment.
Last clinically reviewed: by Dr Bani Kaur, MBBS, DCH, FRACGP (AHPRA MED0001787297).
The information on this page is general in nature and is not a substitute for individual medical advice, diagnosis or treatment. Whether a prescription, medical certificate, referral or test is clinically appropriate for you is a decision your consulting GP will make during your telehealth appointment. If you think you may be experiencing a medical emergency, call 000 or go to your nearest emergency department immediately.