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Anxiety & Depression Support Online — Compassionate GP Care

Living with anxiety or depression can be exhausting — and seeking help isn't always easy.

At Clinic Online, you can speak to a caring, AHPRA-registered Australian GP about anxiety or depression via telehealth — privately, compassionately, and often within minutes. You don't have to navigate this alone.

Speak to a GP About Anxiety or Depression Now
Serene calming environment representing mental wellness recovery and self-care

Clinic Online offers telehealth GP consultations for anxiety and depression — AHPRA-registered Australian GPs who listen, assess your symptoms, discuss treatment options including talking therapy and medication, prepare Mental Health Care Plans for Medicare-rebated psychology sessions, and review existing antidepressant or anxiolytic prescriptions.

One in five Australians experiences a mental health condition each year, and anxiety and depression are the two most common. Getting help often means a long wait for a GP appointment, then another for a psychologist — a gap that can feel insurmountable when you are already struggling. Telehealth closes that gap.

You speak from your own safe space with a caring, AHPRA-registered Australian GP — no waiting room, no judgement. In a single consult your GP can assess how you are feeling, talk through what has helped and what has not, prepare a Mental Health Care Plan, refer you to a psychologist or psychiatrist, and if appropriate review or start medication. Help starts today, not in three weeks.

IF YOU NEED URGENT HELP

If you are experiencing thoughts of self-harm or are in immediate danger, please call 000 or contact Lifeline on 13 11 14.

Telehealth is not a substitute for emergency mental health care.

We Commonly Support Patients With

Generalised anxiety disorder (GAD)
Panic attacks and panic disorder
Depression and persistent low mood
Stress, burnout and emotional exhaustion
Sleep disturbance related to mental health
Work-related mental health concerns
Postnatal depression and anxiety

Anxiety Treatment Online

Education, reassurance and coping strategies
Lifestyle and habit-based changes
Medication discussion and review (where appropriate)
Referrals to psychologists or mental health professionals
Ongoing GP support and follow-up

Depression Support via Telehealth

Empathetic, patient-centred assessment
Treatment options discussed — no rushed decisions
Medication review or initiation where appropriate
Referrals for counselling or psychology
Mental health care planning and follow-up

Why Choose Clinic Online?

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AHPRA-registered Australian GPs
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Experienced in supporting anxiety and depression
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Fully private, confidential and judgement-free
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On-demand — often within 5 minutes
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Referrals and documentation when appropriate
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Medication discussion and review where suitable

How It Works

1
Click 'Request a Consult'
2
Speak to an Australian GP via video or phone
3
Discuss your symptoms openly in a safe, private space
4
Receive support, referrals, care plans or prescriptions as appropriate

Online Anxiety & Depression Consultation Pricing

One flat consultation price. Mental health consults often run a little longer — the second tier covers that without surprise fees. No subscriptions.

Up to 10 minutes
AUD$45

Most straightforward GP consultations — prescriptions, medical certificates, single-issue advice and referrals.

  • Live video or phone consultation with an Australian GP
  • Prescriptions, certificates and referrals at the consulting GP's discretion
  • Secure, private and confidential
Beyond 10 minutes
AUD$59

Longer, more complex consultations — mental health reviews, multiple issues, chronic condition management or in-depth investigations.

  • Everything in the shorter consult, plus more consulting time
  • Time for multi-issue or complex clinical discussion
  • Ongoing follow-up arranged where clinically appropriate

Medicare: Medicare rebates may apply for eligible consultations — availability depends on your individual circumstances and current Commonwealth telehealth rules. Your GP will let you know during the consultation whether your consult is rebate-eligible.

No subscriptions. No form-based medicine. You only ever pay for the consultation you have — there's nothing to cancel and nothing recurring.

When Online Anxiety & Depression Care Is — and Isn't — the Right Option

Telehealth is ideal for mild to moderate symptoms, care planning and medication reviews. Some situations need urgent in-person or specialist care instead.

Online anxiety/depression care suits you if…

  • You are experiencing symptoms of mild to moderate anxiety, depression, panic, stress or burnout and want to speak with a GP about next steps
  • You want a Mental Health Care Plan so you can access Medicare-rebated psychology or counselling sessions
  • You are on an existing antidepressant or anxiolytic and need a review, dose adjustment or repeat prescription
  • You want to discuss whether medication, talking therapy, lifestyle changes — or a combination — is right for you
  • You are navigating postnatal depression or anxiety and want compassionate GP support from home

Please access urgent care if…

  • You are having thoughts of self-harm or suicide, or you are in a mental-health crisis — please call Lifeline on 13 11 14, Beyond Blue on 1300 22 4636, or 000 if you are in immediate danger
  • You are experiencing acute psychosis, mania, active self-harm or severe dissociation — urgent in-person care at an emergency department or mental-health assessment team is the right pathway
  • You have a complex, severe or long-standing psychiatric condition under the care of a psychiatrist and need an urgent in-person review
  • You need a medico-legal psychiatric report, capacity assessment, or involuntary assessment — these require specialist in-person services
In crisis or thinking of self-harm? Please reach out now — call 000 in a life-threatening emergency, Lifeline on 13 11 14, Beyond Blue on 1300 22 4636, the Suicide Call Back Service on 1300 659 467, or 13YARN on 13 92 76. All are free, confidential and available 24/7.

Online Anxiety/Depression GP vs In-Person GP

A plain-English comparison of the main ways Australians access GP support for anxiety and depression today.

Comparison of Clinic Online, in-person GP, and form-based telehealth across key criteria
What mattersClinic OnlineIn-person GPForm-based telehealth
Speed to speak with a GP about anxiety or depressionUsually within 5 minutes — no waiting room1 to 21 days for a longer mental-health appointmentMost form-based services do not cover mental health
Real conversation with an AHPRA-registered GPYes — live video or phoneYesNo
Antidepressant and anxiolytic reviewYesYesRare
Mental Health Care Plan (GPMHTP)NoYesNo
Psychology / psychiatry referralsYes — named provider or open referralYesNot applicable
Privacy and comfortYour own home, at your own paceClinic waiting roomNo live conversation
Follow-up continuityAvailableSame practice GP if availableNot applicable
Price (per consultation)From $45 up to 10 minutes; $59 beyond 10 minutesVaries — average medicare gap fee $55Not applicable

Comparison reflects typical patient experience — actual times, fees and availability vary by clinic, location and clinical circumstances.

Anxiety & Depression Online — Frequently Asked Questions

Clear answers about antidepressants, Mental Health Care Plans, psychology referrals and Medicare.

Can I get anxiety or depression treatment online in Australia?

Yes. AHPRA-registered Australian GPs can assess anxiety and depression, discuss treatment options, prescribe antidepressants or anxiolytics where clinically appropriate, prepare a Mental Health Care Plan, and refer you to a psychologist or psychiatrist — all via telehealth. For most Australians with mild to moderate symptoms, telehealth is a safe and effective pathway.

Can a GP prescribe antidepressants during a telehealth consultation?

Yes, where clinically appropriate. Common antidepressants such as sertraline, escitalopram, citalopram, fluoxetine, venlafaxine, duloxetine and mirtazapine can be reviewed and prescribed via a telehealth GP consultation. Your GP will take a full history, discuss expected effects and side effects, and arrange follow-up 2 to 4 weeks after starting. Benzodiazepines and Schedule 8 medications generally require in-person assessment at a first visit.

How does a Mental Health Care Plan help me?

A Mental Health Care Plan (also called a GP Mental Health Treatment Plan) lets you claim Medicare rebates for up to 10 individual sessions per calendar year with an eligible psychologist, mental-health accredited social worker or occupational therapist. Your Clinic Online GP prepares the plan with you — typically in a 20 to 30 minute consultation — and issues a referral to the provider of your choice.

Is telehealth effective for treating anxiety and depression?

Research in Australian and international peer-reviewed journals has consistently shown that telehealth-delivered mental health care — assessment, medication management, care planning and many forms of talking therapy — produces outcomes comparable to in-person care for most patients with mild to moderate anxiety or depression. The privacy of speaking from home also helps many patients open up more fully.

Will my consultation be confidential?

Yes — absolutely. Your consultation, clinical notes and Mental Health Care Plan are stored in a secure, Australian-hosted medical records system and protected by the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Nothing is shared with your employer, family, insurance company or anyone else without your explicit written consent.

What if I need a sick certificate for mental health leave?

Your Clinic Online GP can issue a medical certificate for mental health leave where clinically appropriate, after a proper consultation. The certificate will state the period you are unfit for work or study using general language such as "medical reasons" — specific diagnoses are never included on the certificate unless you explicitly request them.

How long does a mental health GP consult take?

Mental health consultations typically run 20 to 40 minutes — considerably longer than a standard script-refill consult. Preparing a Mental Health Care Plan, or carefully reviewing a new medication, often takes the full time. Our pricing is tiered to reflect this: $45 for consultations up to 10 minutes, $59 for those that run longer. Your GP takes the time your situation needs — there is no pressure to rush.

What if I am in crisis right now?

Please reach out for urgent help. If you are in immediate danger, thinking about ending your life, or experiencing severe distress, call 000 or go to your nearest emergency department. Lifeline (13 11 14), Beyond Blue (1300 22 4636), the Suicide Call Back Service (1300 659 467), Kids Helpline (1800 55 1800) and 13YARN (13 92 76) are all free, confidential, 24/7 crisis lines staffed by trained counsellors. Telehealth is not an emergency service.

Last clinically reviewed: by Dr Bani Kaur, MBBS, DCH, FRACGP (AHPRA MED0001787297).

The information on this page is general in nature and is not a substitute for individual medical advice, diagnosis or treatment. Whether a prescription, medical certificate, referral or test is clinically appropriate for you is a decision your consulting GP will make during your telehealth appointment. If you think you may be experiencing a medical emergency, call 000 or go to your nearest emergency department immediately.