
Living with anxiety or depression can be exhausting — and seeking help isn't always easy.
At Clinic Online, you can speak to a caring, AHPRA-registered Australian GP about anxiety or depression via telehealth — privately, compassionately, and often within minutes. You don't have to navigate this alone.
Speak to a GP About Anxiety or Depression Now
Clinic Online offers telehealth GP consultations for anxiety and depression — AHPRA-registered Australian GPs who listen, assess your symptoms, discuss treatment options including talking therapy and medication, prepare Mental Health Care Plans for Medicare-rebated psychology sessions, and review existing antidepressant or anxiolytic prescriptions.
One in five Australians experiences a mental health condition each year, and anxiety and depression are the two most common. Getting help often means a long wait for a GP appointment, then another for a psychologist — a gap that can feel insurmountable when you are already struggling. Telehealth closes that gap.
You speak from your own safe space with a caring, AHPRA-registered Australian GP — no waiting room, no judgement. In a single consult your GP can assess how you are feeling, talk through what has helped and what has not, prepare a Mental Health Care Plan, refer you to a psychologist or psychiatrist, and if appropriate review or start medication. Help starts today, not in three weeks.
If you are experiencing thoughts of self-harm or are in immediate danger, please call 000 or contact Lifeline on 13 11 14.
Telehealth is not a substitute for emergency mental health care.
One flat consultation price. Mental health consults often run a little longer — the second tier covers that without surprise fees. No subscriptions.
Most straightforward GP consultations — prescriptions, medical certificates, single-issue advice and referrals.
Longer, more complex consultations — mental health reviews, multiple issues, chronic condition management or in-depth investigations.
Medicare: Medicare rebates may apply for eligible consultations — availability depends on your individual circumstances and current Commonwealth telehealth rules. Your GP will let you know during the consultation whether your consult is rebate-eligible.
No subscriptions. No form-based medicine. You only ever pay for the consultation you have — there's nothing to cancel and nothing recurring.
Telehealth is ideal for mild to moderate symptoms, care planning and medication reviews. Some situations need urgent in-person or specialist care instead.
A plain-English comparison of the main ways Australians access GP support for anxiety and depression today.
| What matters | Clinic Online | In-person GP | Form-based telehealth |
|---|---|---|---|
| Speed to speak with a GP about anxiety or depression | Usually within 5 minutes — no waiting room | 1 to 21 days for a longer mental-health appointment | Most form-based services do not cover mental health |
| Real conversation with an AHPRA-registered GP | Yes — live video or phone | Yes | No |
| Antidepressant and anxiolytic review | Yes | Yes | Rare |
| Mental Health Care Plan (GPMHTP) | No | Yes | No |
| Psychology / psychiatry referrals | Yes — named provider or open referral | Yes | Not applicable |
| Privacy and comfort | Your own home, at your own pace | Clinic waiting room | No live conversation |
| Follow-up continuity | Available | Same practice GP if available | Not applicable |
| Price (per consultation) | From $45 up to 10 minutes; $59 beyond 10 minutes | Varies — average medicare gap fee $55 | Not applicable |
Comparison reflects typical patient experience — actual times, fees and availability vary by clinic, location and clinical circumstances.
Clear answers about antidepressants, Mental Health Care Plans, psychology referrals and Medicare.
Yes. AHPRA-registered Australian GPs can assess anxiety and depression, discuss treatment options, prescribe antidepressants or anxiolytics where clinically appropriate, prepare a Mental Health Care Plan, and refer you to a psychologist or psychiatrist — all via telehealth. For most Australians with mild to moderate symptoms, telehealth is a safe and effective pathway.
Yes, where clinically appropriate. Common antidepressants such as sertraline, escitalopram, citalopram, fluoxetine, venlafaxine, duloxetine and mirtazapine can be reviewed and prescribed via a telehealth GP consultation. Your GP will take a full history, discuss expected effects and side effects, and arrange follow-up 2 to 4 weeks after starting. Benzodiazepines and Schedule 8 medications generally require in-person assessment at a first visit.
A Mental Health Care Plan (also called a GP Mental Health Treatment Plan) lets you claim Medicare rebates for up to 10 individual sessions per calendar year with an eligible psychologist, mental-health accredited social worker or occupational therapist. Your Clinic Online GP prepares the plan with you — typically in a 20 to 30 minute consultation — and issues a referral to the provider of your choice.
Research in Australian and international peer-reviewed journals has consistently shown that telehealth-delivered mental health care — assessment, medication management, care planning and many forms of talking therapy — produces outcomes comparable to in-person care for most patients with mild to moderate anxiety or depression. The privacy of speaking from home also helps many patients open up more fully.
Yes — absolutely. Your consultation, clinical notes and Mental Health Care Plan are stored in a secure, Australian-hosted medical records system and protected by the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Nothing is shared with your employer, family, insurance company or anyone else without your explicit written consent.
Your Clinic Online GP can issue a medical certificate for mental health leave where clinically appropriate, after a proper consultation. The certificate will state the period you are unfit for work or study using general language such as "medical reasons" — specific diagnoses are never included on the certificate unless you explicitly request them.
Mental health consultations typically run 20 to 40 minutes — considerably longer than a standard script-refill consult. Preparing a Mental Health Care Plan, or carefully reviewing a new medication, often takes the full time. Our pricing is tiered to reflect this: $45 for consultations up to 10 minutes, $59 for those that run longer. Your GP takes the time your situation needs — there is no pressure to rush.
Please reach out for urgent help. If you are in immediate danger, thinking about ending your life, or experiencing severe distress, call 000 or go to your nearest emergency department. Lifeline (13 11 14), Beyond Blue (1300 22 4636), the Suicide Call Back Service (1300 659 467), Kids Helpline (1800 55 1800) and 13YARN (13 92 76) are all free, confidential, 24/7 crisis lines staffed by trained counsellors. Telehealth is not an emergency service.
Anxiety and depression care is often delivered alongside Mental Health Care Plans, medication reviews and GP follow-up consults.
Last clinically reviewed: by Dr Bani Kaur, MBBS, DCH, FRACGP (AHPRA MED0001787297).
The information on this page is general in nature and is not a substitute for individual medical advice, diagnosis or treatment. Whether a prescription, medical certificate, referral or test is clinically appropriate for you is a decision your consulting GP will make during your telehealth appointment. If you think you may be experiencing a medical emergency, call 000 or go to your nearest emergency department immediately.