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Can a telehealth GP order blood tests and scans?

Yes. An Australian telehealth GP can issue referrals for pathology (blood tests) and radiology (X-ray, ultrasound and CT) during an online consultation, exactly as an in-clinic GP can. The referral is sent to you electronically and can be used at collection centres and imaging clinics across Australia.

How an online pathology referral works

During your telehealth consultation, the GP takes your history and decides which tests are clinically appropriate — from routine checks such as cholesterol, iron or blood glucose through to more specific investigations. The referral form is sent to your phone or email after the consult.

You take the referral to a collection centre at a time that suits you. Results are returned to your Clinic Online GP, and a follow-up consultation can be arranged to discuss them.

Can I take the referral to any lab or clinic?

Yes. GP referrals for pathology and imaging are not locked to a single company — you can attend the collection centre or radiology clinic of your choice, regardless of whose name is printed on the form.

X-rays, ultrasounds and CT scans

Telehealth GPs can refer for X-ray, ultrasound and CT where clinically appropriate. Some MRI items have specific Medicare referral requirements, so if an MRI might be needed, the GP will discuss the right pathway during your consultation — which can include a specialist referral.

Is the test itself bulk billed?

The consultation and the test are billed separately. Your Clinic Online consultation is bulk billed for most Australians with a valid Medicare card. Many pathology collection centres and radiology clinics bulk bill Medicare-rebateable tests, but billing varies by provider and test type — confirm with the centre when you book.

Frequently Asked Questions

Do I need to see a doctor in person first?

No. If testing is clinically appropriate, the referral can be issued during your telehealth consultation without an in-person visit.

How long is a pathology referral valid?

Most pathology requests have no fixed expiry, but tests are most useful when done promptly. If some time has passed, your GP can review whether the request is still clinically current and reissue where appropriate.

Will I get my results through Clinic Online?

Yes. Results are returned to your GP, and you can book a follow-up telehealth consultation to go through them and plan next steps.

Can I get a specialist referral online too?

Yes. Telehealth GPs can issue specialist referrals — to a named specialist or as an open referral — during your consultation where clinically appropriate.

Last clinically reviewed: by Dr Bani Kaur, MBBS, DCH, FRACGP (AHPRA MED0001787297).

The information on this page is general in nature and is not a substitute for individual medical advice, diagnosis or treatment. Whether a prescription, medical certificate, referral or test is clinically appropriate for you is a decision your consulting GP will make during your telehealth appointment. If you think you may be experiencing a medical emergency, call 000 or go to your nearest emergency department immediately.