
Issued by registered Australian GPs
Feeling unwell and need documentation for work or study? You shouldn't have to sit in a waiting room just to get a certificate.
At Clinic Online, our AHPRA-registered Australian GPs issue legitimate medical certificates via telehealth — after a real consultation, not an automated form. Same-day availability, including after hours.
Get Your Medical Certificate Now
A medical certificate online from Clinic Online is a legally valid sick or carer's certificate issued by an AHPRA-registered Australian GP after a real telehealth consultation, emailed to you as a PDF within minutes and accepted by Australian employers, schools and universities.
When you're genuinely unwell, the last place you want to be is a waiting room. Australian law has recognised telehealth medical certificates for years — what matters legally is that the certificate is issued by a registered medical practitioner after an appropriate clinical consultation, not whether that consultation happened in person.
Every Clinic Online certificate includes the GP's name, their AHPRA registration number, a signature, and the dates you are unfit for work or study — meeting the standard of proof Australian employers, educational institutions and the Fair Work Act 2009 (Cth) expect.
One flat consultation price. The PDF certificate is included — no extra fees, no subscriptions, no surprises at checkout.
Most straightforward GP consultations — prescriptions, medical certificates, single-issue advice and referrals.
Longer, more complex consultations — mental health reviews, multiple issues, chronic condition management or in-depth investigations.
Medicare: Medicare rebates may apply for eligible consultations — availability depends on your individual circumstances and current Commonwealth telehealth rules. Your GP will let you know during the consultation whether your consult is rebate-eligible.
No subscriptions. No form-based medicine. You only ever pay for the consultation you have — there's nothing to cancel and nothing recurring.
Telehealth works well for everyday illnesses and short-term leave. Being clear on the edge cases keeps certificates legitimate and defensible for your employer.
A clear comparison of how Australians can obtain a medical certificate today.
| What matters | Clinic Online | In-person GP | Form-based telehealth |
|---|---|---|---|
| Speed to receive your certificate | Instantly - during the consult — PDF sent to your Clinic Online inbox | Same visit, but often after a 1–10 day wait for an appointment | Anywhere from 30 mins to 12 hours. Often issued without a real doctor conversation — employer acceptance varies |
| Real conversation with an AHPRA-registered GP | Yes — live video or phone consultation | Yes | No — a clinician reviews a questionnaire |
| Single-day and multi-day certificates | Yes — duration set by your GP based on clinical need, up to 3 days | Yes | Single-day only in most cases. Additional days comes at an additional cost |
| Carer's certificates (for caring for an unwell family member) | Yes, where clinically appropriate | Yes | Yes |
| After-hours, evenings and weekends | Yes — see After-Hours Telehealth | Rare; limited after-hours clinics only | Sometimes (form-only, rarely a doctor on call) |
| Format accepted by Australian employers, schools and universities | Professional PDF certificate on letterhead with GP name, AHPRA number and signature | Printed certificate on clinic letterhead | Varies by provider — some employers reject particularly if the medical practitioner is not a GP |
| Medicare rebate | May apply for eligible consultations — check with your GP | GP & Clinic dependant | Rarely applies |
| Price (per consultation) | $45 up to 10 minutes (95% of consults); $59 beyond 10 minutes | Varies — average medicare gap fee $55 | From ~$20 to $90, but limited care and no on-demand real consult |
Comparison reflects typical patient experience — actual times, fees and availability vary by clinic, location and clinical circumstances.
The questions patients, employers and students ask most.
Yes. A medical certificate is legally valid in Australia when it is issued by a registered medical practitioner after an appropriate consultation. That applies whether the consultation happens in a clinic or by telehealth. Clinic Online certificates are issued by AHPRA-registered Australian GPs after a real video or phone consultation, include the GP's name, AHPRA registration number and signature, and meet the Fair Work Act 2009 (Cth) evidence requirements for personal or carer's leave.
Australian employers and educational institutions generally accept telehealth medical certificates that meet the usual standards — issued by a registered GP, dated, stating the period of incapacity, and including the GP's details. Our certificates arrive as a professionally formatted PDF on Clinic Online letterhead. If your employer has a specific format requirement, let your GP know during the consultation and they will accommodate where possible.
Usually within 5 minutes of requesting a consult. Most patients connect with a GP in a few minutes, speak for 5–10 minutes about their symptoms, and receive the certificate by email immediately after the consult finishes. During busy periods such as winter illness season there may be a short queue, but you will always be given a realistic wait-time estimate before you join.
Yes — your GP will decide the appropriate duration based on your symptoms and how long you are reasonably likely to be unfit for work or study. Our GPs can give a medical certificate for up to 3 days maximum.
Yes, where clinically appropriate. Under the Fair Work Act you can take personal leave to care for an immediate family or household member who is unwell or injured. Your Clinic Online GP can issue a carer's certificate after a short consultation where you describe the situation. Ideally the family member should also be able to come on screen so the GP can briefly verify the care need.
No. In Australia a GP can only certify illness for dates from the date of consultation onwards, because that is the date the GP has actually assessed you. If you were unwell earlier and your employer requires documentation, your GP can still write a certificate from today stating that in their clinical opinion you have been unwell — but the dated period always starts on the consultation day.
Short-term sick and carer's certificates can be issued via Clinic Online. However, detailed work-capacity reports, insurance assessments, WorkCover medicals and Centrelink-specific documentation often require long-form assessments that are best done at an in-person appointment with a GP familiar with your full history. Your Clinic Online GP will tell you during the consultation which is which.
Your consultation and clinical notes are fully confidential and stored in a secure, Australian-hosted medical records system. Your medical certificate itself deliberately contains only the minimum information legally required (GP details, the period you are unfit for work or study, and a general statement such as "medical reasons"). Specific diagnoses are never included unless you have explicitly asked for them to be.
Most patients who need a certificate also benefit from an e-script, a pathology request or an after-hours consult. Everything below can be issued in the same Clinic Online consultation.
Last clinically reviewed: by Dr Bani Kaur, MBBS, DCH, FRACGP (AHPRA MED0001787297).
The information on this page is general in nature and is not a substitute for individual medical advice, diagnosis or treatment. Whether a prescription, medical certificate, referral or test is clinically appropriate for you is a decision your consulting GP will make during your telehealth appointment. If you think you may be experiencing a medical emergency, call 000 or go to your nearest emergency department immediately.